15,350 Watt-Hours

48 Volt Systems

$4,695.00

11,264 Watt-Hours

48, 51.2 Volt Systems

Original price was: $3,695.00.Current price is: $2,495.00.

5,120 Watt-Hours

48, 51.2 Volt Systems

Original price was: $1,695.00.Current price is: $995.00.

5,120 Watt-Hours

48, 51.2 Volt Systems

Original price was: $1,695.00.Current price is: $995.00.

11,264 Watt-Hours

24, 25.6 Volt Systems

Original price was: $1,845.00.Current price is: $1,095.00.

Trophy Battery Customer Support

At Trophy Battery, customer support is part of the product. Whether you’re planning a system, placing an order, or need help after installation, our team is here to provide clear answers and reliable support

How to Contact Trophy Battery Customer Support

  • Sales & Technical Support

Available 9:00 AM to 7:00 PM Eastern Time, Monday to Sunday, including most holidays.

  • Emergency Support: Available 24/7

If you reach us during peak hours, please leave a message. We respond as quickly as possible.

Support for Every Stage

You don’t need to be a customer yet to call us. We’re happy to help if you are:

  • Comparing battery options
  • Designing a solar or backup power system
  • Troubleshooting an existing installation
  • Expanding or upgrading a Trophy Battery system

Our goal is to make sure you get the right solution and long-term reliability.

Shipping Policy

  • Orders placed by 2:00 PM ET on weekdays typically ship the same day
  • Some orders placed later in the afternoon may still ship the same day
  • Backordered items ship as soon as inventory becomes available
  • In rare cases, weather or carrier delays may affect same-day pickup

If an item is backordered and you prefer an alternative product, our support team can help you adjust your order.

Payment Terms

Flexible Options for U.S. and International Orders

U.S. Orders

  • Most major credit cards are accepted for U.S. shipments
  • Cash or cheque is accepted (cheques must clear before shipment)

International Orders

  • International orders: Wire transfers are required for international orders. Please contact us for wire transfer instructions.

Return Policy

Due to the size, weight, and shipping costs of trophy batteries, returns are evaluated on a case-by-case basis.

  • Customers are generally responsible for return shipping
  • Shipping costs both ways apply unless a manufacturing defect is confirmed
  • We work directly with you to resolve issues fairly and reasonably

Our goal is always a practical and fair outcome.

Emergency Support 24/7

If you experience an urgent issue related to a Trophy Battery system, emergency support is available anytime, day or night.

Customer-First Support You Can Trust

Backed by a Non-Prorated, 10-Year Transferable Warranty

Trophy Battery is built around long-term relationships, not one-time sales. Our non-prorated, 10-year transferable warranty reflects our commitment to supporting your system for the long haul.

When you call Trophy Battery Customer Support, you’re speaking with people who know the products and stand behind them.

Need Help Right Now? We’re One Call Away

Contact us for anything you need.